scriptik.ru

Customer Support

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Manage your customer records. Keep their particulars, credit card information, contact details and other remarks. It supports bulk emailing to all customers.

  • Unix, Windows 95/NT
  • : $34.95
  • : 21.05.2009

@1 Helpdesk is a Perl based help desk system that can be used to create a customer support center on your website. The new features in the latest version includes auto stamping of quote of the day which changes quotes everyday on your help desk section, m

  • : Shareware / $49.95
  • : UPDI Network Enterprise
  • : 28.03.2008

Helpdesk XP does not use "Assign/Completed" to segregate tickets. Closing of tickets is not needed. Past tickets are automatically placed at the bottom of the ticket list while newest tickets are placed on top. Also, active tickets (old tickets with subsequent replies) are again moved to the top.

  • Unix
  • : Free
  • : 16.03.2010
  • : 1.20

Helpdesk XP does not use "Assign/Completed" to segregate tickets. Closing of tickets is not needed. Past tickets are automatically placed at the bottom of the ticket list while newest tickets are placed on top. Also, active tickets (old tickets with subsequent replies) are again moved to the top.

  • : Free
  • : upoint.info
  • : 15.06.2008

One of the finest FAQ programs available featuring: FAQ search engine, online administration and easy Q&A editing and adding.

  • : Shareware / $39.00
  • : ulices.com
  • : 30.09.2010

Full featured customer support system. Assigns tickets, keeps discusson threads and is fully searchable. Also supports image uploading and IP access security.

  • Mac OS, Unix, Windows NT
  • : $69.95
  • : 19.01.2011
  • : 1.0.0

Full featured customer support system. Assigns tickets, keeps discusson threads and is fully searchable. Also supports image uploading and IP access security.

  • : Shareware / $69.95
  • : quicomm.com
  • : 10.08.2007

This script enables site owners to get user comments, as well as user profiles. Users can view the comments and the site owner can edit them.

  • : Free
  • : abtinfosystems.net
  • : 04.03.2009

ActivDesk SQL is a feature rich web based help/support desk system. In today's information age, your customers deserve and demand great customer support. ActivDesk has been designed for this from start to finish, no matter how demanding the task. ActivDesk comes with fully Customizable/Brandable Customer Control Panels, Comprehensive Admin Panel, Knowledge Base Functionality, Support Staff Access Levels, Unlimited Staff Accounts, Email Notifications/Tracking, and many more.

  • Linux
  • : Shareware
  • : focalmedia.net
  • : 03.12.2007

A feature rich web-based help/support desk system. Manage support requests and questions from customers with ease. It eliminates any spam-related problems when dealing with customers or potential customers. It comes with fully customizable customer control panels, admin panel, support staff access levels and more.

  • Unix
  • : $299
  • : 17.08.2007
  • : 1.0

The AdSupport is a powerful template based ticket system which allows the users to post their questions and directs them to you. You can chat with your customers in real time using the live chat feature available in the script. Other features that are included in this script are: notifies you by email whenever a new question is submitted by the user, allows unlimited staff members, well laid out control panel, completely template based design for easy customization and much more. An online demo is also available on the website.

  • : Shareware / $49.95
  • : Ascad Networks
  • : 15.11.2008

This script will help you handle request from users. It allows you to get messages from a POP3 account and store them in a database. Features stats, a personal header/footer, ticket IDs, standard replies, FAQ generation and more.

  • Unix
  • : Free
  • : 18.10.2007
  • : 1.0

The Angel Desk is an advanced customer support helpdesk system with password protected client and staff control panels. The features available for the clients includes multi language support, a welcome page that displays statistics and latest anouncements, allows them to submit support tickets through email and view from within the control panel etc. The features available for the staffs include unlimited staff permissions and authorization, highlighted email tickets for clarity, private messaging system with file attachment functionality and much more. An online demo can be viewed on the website.

  • : Shareware / $169.00
  • : Wilson Programming
  • : 03.12.2010

A support package with ticket and livechat systems.

  • Unix
  • : $99
  • : 15.12.2009
  • : 2.0

A support package with ticket and livechat systems.

  • : Shareware / $49.95
  • : ascadnetworks.com
  • : 30.01.2007

Helpdesk, FAQ, knowledge base, smart autoresponders, live support chat - all in one product. / AtomicDesk supports user requests sent via web-based interface, as well as incoming requests from POP3 mailbox. / Intelligent autoresponder system can send the best-matching answers from FAQ/knowledge base and reduce workload of support staff. / Staff can communicate using either web-based staff panel, or their e-mail client. / Personal permissions and response priority are configurable for each staff member. / Comprehensive overall usage statistics and efficiency reporting module motivates staff to do their work better. / Fuzzy logic powered search engine for FAQ and KnowledgeBase finds relevant answers better than exact keywords search engines and places the most relevent articles on the top. / If customer requests a chat session via special form, AtomicDesk selects the best-suited chat partner automatically. / All chat sessions are recorded for reference or for later followup. / With "Direct chat" function your visitors are just in one click away from chat session with operator.

  • : Shareware / $295.00
  • : Igor Komar
  • : 25.05.2009

This script includes a helpdesk, FAQ, knowledge base, smart autoresponders and live support chat. It supports user requests sent via a web-based interface or a POP3 mailbox. An intelligent autoresponder system can send the best-matching answers from the FAQ/knowledge base and reduce workload of support staff.

  • : Shareware / $295.00
  • : atomicsoft.com
  • : 12.04.2011

This script includes a help desk, knowledge base, data, security, asset and cost management functionality.

  • : $499
  • : 20.05.2010
  • : 4.1

The Auscomp IT Commander is a help desk system which is designed especially for the intranets. The script can be easily integrated with your existing website. The major features of this script helps you in managing cost, knowledgebase, indent, data, customization, message, reports and assets. With this script, you can get benefits like financial performance, decrease your expenses, reduces support costs and much more. You can download the 28day trial pack of this script before purchasing.

  • : Shareware / $499.94
  • : Auscomp
  • : 23.11.2010

This program will automatically send up to ten followup emails to prospects.

  • : Shareware / $250.00
  • : fastfacts.net
  • : 23.06.2007